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How can we help?

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  • Does Tea Land Boba only do wholesale?
    While we primarily focus on wholesale, we also offer some of our popular products for individual purchase on Etsy. This way, you can enjoy our quality boba supplies for personal use as well~
  • Is walk-in allowed at Tea Land Boba?
    At Tea Land Boba, we welcome visitors by appointment only. This helps us ensure personalized service for everyone. Please reach out to us via email: tealandboba@gmail.com or contact us at (201)-424-2281 to schedule your appointment—we look forward to seeing you!
  • Is return, exchange, or refund allowed at Tea Land Boba?
    For wholesale orders, we do not allow returns, exchanges, or refunds due to the nature of our food products. However, we offer samples before you decide to purchase. For our retail policy, please visit our Etsy shop for more information. https://tealandbobasupply.etsy.com
  • Can I get a sample from Tea Land Boba?
    Yes! We’re happy to provide free samples of our products to business owners. To request a sample, simply contact us through our website, email us at tealandboba@gmail.com or give us a call at (201)-424-2281. Let us know which products you're interested in, and we’ll guide you through the process.
  • What Payment Method does Tea Land Boba Accept?
    Tea Land Boba Accepts the following payment methods: -Credit and Debit Cards: Visa, MasterCard, Apple Pay, and Discover. -Bank Transfers: Direct wire transfers and ACH for larger wholesale orders. -Cash & Zelle
  • Does Tea Land Boba provide recipes?
    Yes, we do provide recipes to our customers to help them discover the best ways to use our products.
  • Does Tea Land Boba offer free shipping?
    Yes! we offer free shipping and free local delivery based on a certain minimum order, depending on your area. To find out what the minimums are, please contact us for more details!
  • What areas does Tea Land Boba ship to?
    We ship to anywhere in the U.S.! No matter where you are, we’re here to get our products to you.
  • Does Tea Land Boba offer local delivery?
    Yes, we are based in El Monte, California, and we offer local delivery in the Los Angeles and Orange County areas. For specific delivery minimums in your area, please contact us for more details.
  • How do I order custom prints?
    To order customized packaging materials, please contact us via email at tealandboba@gmail.com or call (201) 424-2281. Our sales will be happy to discuss the minimum order quantity (MOQ) and the price based on your design.
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